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You also have the right to have incorrect information corrected or deleted. If you wish to exercise this right, please contact us at Datenschutz@erste-am.com. Further information about the data protection declaration of Erste AM can be found here.

Information regarding investor complaints:

If you want to complain, please click here.
Erste Asset Management GmbH has introduced an internal process for the appropriate and prompt handling of investor complaints.

It does not cost anything to lodge a complaint. Incoming complaints are handled immediately, and we try to find an adequate solution as quickly as possible. Every complaint and the necessary measures are documented and archived.

In addition, Erste Asset Management GmbH has joined Gemeinsame Schlichtungsstelle der Österreichischen Kreditwirtschaft (Joint Arbitration Board of the Austrian Credit Industry). You can address this ombudsman to settle disputes. For further information on Gemeinsame Schlichtungsstelle der Österreichischen Kreditwirtschaft and its processes and procedures, please visit www.bankenschlichtung.at